Lead Intake & Routing
Capture leads from web pages, forms, calls, and referrals, then assign owners automatically by market, source, or deal size.
OfficeSpaces CRM unifies your contact data, conversations, appointments, opportunities, invoices, and automation flows into one platform so your team can close faster and retain more customers.
Capture leads from web pages, forms, calls, and referrals, then assign owners automatically by market, source, or deal size.
Track every touchpoint with full profile history, notes, tags, source attribution, and account ownership.
Build custom deal stages, probabilities, and close dates to manage opportunities with clean forecasting.
Create follow-up tasks, reminders, and SLA actions from triggers like status changes, no-shows, or pending invoices.
Keep calls, chats, email intents, and support interactions tied to contact records for complete conversation context.
Link meetings and appointment events directly to accounts and opportunities with reminder workflows.
Search and assign business numbers, log communication details, and support onboarding from the same workspace.
Generate invoices, monitor payment status, and tie revenue events back to opportunities and accounts.
Convert customer issues into accountable workflows with ownership, status, priority, and audit trails.
Manage proposals and agreements with built-in document tools and signature-ready process steps.
Measure conversion rates, deal velocity, win/loss outcomes, and customer health indicators with dashboard views.
Use API endpoints and webhook-ready architecture to connect CRM data with your wider operational stack.
Yes. You can onboard existing customer records and enrich them with tags, segments, and lifecycle stages inside the platform.
Yes. You can manage opportunities and service requests with separate workflows while preserving a unified customer timeline.
Yes. Build process automations for reminders, ownership changes, nurture actions, and handoffs based on events and status updates.
Yes. Bookings, invoices, and payment milestones can be tied to contacts and opportunities for full revenue visibility.
Start with lead and pipeline management, then expand into communications, booking, billing, and automation as your operation grows.
Account setup, listings, phone search, and platform help.