Privacy Policy

Effective Date: June 10, 2026

OfficeSpaces.co ("Office Spaces", "we", "us", or "our") respects your privacy and is committed to protecting the personal information you provide when using our website, platform, applications, products, and services available through https://www.officespaces.co.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you regarding your information.

By accessing or using our platform, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Personal Information

Information that identifies or may identify you, including:

  • Full name
  • Company name
  • Email address
  • Telephone number
  • Mobile phone number
  • Mailing address
  • Billing information
  • Payment information
  • User account credentials
  • Business information
  • Profile information
  • Booking information
  • Virtual office account information

SMS and Mobile Information

When you provide consent to receive SMS communications, we may collect:

  • Mobile phone number
  • SMS consent records
  • Opt-in date and time
  • Opt-out records
  • SMS delivery records
  • Communication preferences
  • Customer support communications

Non-Personal Information

We may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Referring URLs
  • Website usage statistics
  • Clickstream data
  • Session information

Cookies and Tracking Technologies

We use cookies, analytics tools, pixels, and similar technologies to:

  • Improve user experience
  • Remember preferences
  • Analyze website performance
  • Measure advertising effectiveness
  • Detect fraud and abuse

You may disable cookies through your browser settings; however, some platform functionality may be affected.

2. How We Use Your Information

We use collected information for legitimate business purposes, including:

  • Operating and maintaining our platform
  • Providing office space booking services
  • Managing virtual office services
  • Processing payments
  • Creating and managing user accounts
  • Responding to customer inquiries
  • Providing technical support
  • Improving platform performance
  • Conducting analytics and research
  • Preventing fraud and abuse
  • Complying with legal obligations

Marketing Communications

With your consent, we may send:

  • Promotional emails
  • Newsletters
  • Service announcements
  • Product updates
  • Special offers

You may unsubscribe at any time.

SMS Communications

With your express consent, we may send SMS messages relating to:

  • Booking confirmations
  • Appointment reminders
  • Virtual office services
  • Mail notifications
  • Customer support updates
  • Account notifications
  • Service alerts
  • Platform updates
  • Promotional offers

Message frequency varies.

Message and data rates may apply.

Consent is not a condition of purchase.

3. SMS Messaging Program

OfficeSpaces.co operates an SMS messaging program in compliance with applicable telecommunications regulations and industry standards.

SMS Consent

Users receive SMS messages only after providing express consent through:

  • Registration forms
  • Booking forms
  • Contact forms
  • Virtual office signup forms
  • Account setup forms
  • Other approved opt-in mechanisms

Consent must be provided through an unchecked checkbox or equivalent affirmative action.

Opt-Out

You may opt out of SMS communications at any time by replying:

STOP

You will receive a confirmation message and will no longer receive SMS communications unless you opt in again.

Help

For assistance, reply:

HELP

or contact:

Email: support@officespaces.co

Phone: 647-250-0614

Carrier Disclaimer

Wireless carriers are not liable for delayed or undelivered messages.

4. Sharing Your Information

We may share information with trusted service providers necessary to operate our business, including:

  • Payment processors
  • Hosting providers
  • Cloud infrastructure providers
  • Customer support providers
  • Email delivery providers
  • SMS delivery providers
  • Analytics providers

These providers are contractually required to safeguard information and use it only for authorized business purposes.

SMS Data Protection

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent information will not be sold, rented, transferred, shared, or disclosed to any third party for marketing purposes.

Information may be shared only with service providers that support the operation of our messaging services.

5. Legal Disclosure

We may disclose information when required to:

  • Comply with legal obligations
  • Respond to court orders
  • Enforce agreements
  • Protect rights and safety
  • Investigate fraud or security incidents

6. Data Security

We implement commercially reasonable safeguards designed to protect personal information against:

  • Unauthorized access
  • Unauthorized disclosure
  • Alteration
  • Loss
  • Destruction

Despite our efforts, no transmission or storage method can be guaranteed 100% secure.

7. Data Retention

We retain personal information only as long as necessary to:

  • Provide services
  • Meet legal requirements
  • Resolve disputes
  • Enforce agreements

SMS consent records may be retained for compliance and audit purposes.

8. Your Privacy Rights

Depending on applicable laws, you may have the right to:

  • Access personal information
  • Correct inaccurate information
  • Request deletion
  • Restrict processing
  • Withdraw consent
  • Request data portability

Requests may be submitted to:

legal@officespaces.co

9. Third-Party Websites

Our platform may contain links to third-party websites and services.

We are not responsible for their privacy practices and encourage you to review their policies independently.

10. Children's Privacy

Our services are intended for individuals at least 18 years of age.

We do not knowingly collect information from children under 13 years of age.

If such information is discovered, it will be deleted promptly.

11. International Data Transfers

Information may be processed and stored in Canada, the United States, or other jurisdictions where our service providers operate.

By using our services, you consent to such transfers.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Changes become effective upon posting to the website.

The Effective Date at the top of this policy indicates the latest revision.

13. Contact Information

OfficeSpaces.co

Website: https://www.officespaces.co

General Inquiries: info@officespaces.co

Legal Inquiries: legal@officespaces.co

Support: info@officespaces.co

Phone: 647-250-0614

Business Hours: Monday – Friday 9:00 AM – 5:00 PM MST

Calgary, Alberta, Canada