The short answer

The digital mailroom helps eligible virtual-office customers review recorded mail and request the actions available for each item.

Availability: Available to accounts with access to this workspace or feature.

Step-by-step

  1. Open the digital mailroom

    Sign in and open the mail workspace for the correct virtual-office service.

  2. Review the item

    Check the sender, received date, preview and current status.

  3. Choose an available action

    Request pickup, forwarding or another displayed action.

  4. Confirm contact details

    Verify the forwarding address and instructions before submitting.

  5. Track the update

    Return to the item to review its latest status or contact support if it does not change as expected.

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