OfficeSpaces.co Support Centre

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Clear, practical guidance for setting up your workspace, serving customers and getting more from the platform.

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OfficeSpaces Phone App

Take supported phone tools with you. Available now for Android on Google Play; the Apple App Store version is coming soon.

Google Play App Store · Coming soon

Website Builder

Design, publish and connect a professional business website.

Create and publish a website

Build a site, review every page and publish a verified live version.

Choose and apply a website template

Preview a complete theme before applying it to your website.

Connect a custom domain

Attach your domain, use the DNS values shown for your site and verify HTTPS.

Manage websites and site settings

Select, rename and manage the correct website before entering the editor.

Tour the Website Builder editor

Learn where the editor panels, canvas controls and publishing actions are located.

Add template pages or change the complete design

Choose whether to add pages or replace the broader site design before confirming a template.

Preview desktop, tablet and mobile layouts

Inspect every important page at desktop, tablet and mobile sizes before publishing.

Add, edit and reorder website widgets

Place widgets on the canvas and use their controls to update the page structure.

Build layouts with containers, sections, rows and columns

Create a clean page hierarchy before filling it with content widgets.

Website content and media widget reference

Choose the right content or media widget for each part of a website page.

Use forms, booking, maps and business widgets

Add interactive business tools and verify their required configuration before publishing.

Create navigation, headers, footers and dropdown pages

Organize pages into clear navigation and keep supporting pages accessible without clutter.

Create, duplicate, order, hide and delete website pages

Manage page names, URLs, status and ordering from one searchable panel.

Optimize page SEO and answer-focused content

Improve page clarity for people and search systems without repeating or stuffing keywords.

Upload and manage website images

Find, upload and reuse images while keeping the media library organized.

Add predesigned sections and AI-built sections

Add coordinated page sections faster and adapt them to your website content.

Use AI Website Builder and the AI Assistant

Use AI to accelerate drafting while keeping final content accurate and on brand.

Build and style website forms

Create an accessible form that asks only for information the business genuinely needs.

Configure form emails and automatic replies

Send reliable internal notifications and appropriate customer confirmations after submission.

Connect CRM, CMS, Sheets, Airtable and webhooks to forms

Send form data to an approved destination and verify the field mapping end to end.

Manage form submissions, uploads and security

Protect forms from abuse and review or export submissions without losing customer data.

Use CMS collections and connected data

Structure repeatable content once and connect it to supported website widgets.

Initialize an online store

Initialize ecommerce and confirm the store workspaces are ready before adding storefront widgets.

Manage products and storefront widgets

Connect accurate product data to the storefront components customers use to purchase.

Manage orders, shipping and fulfillment

Process valid orders and keep shipping and fulfillment status accurate for customers.

Create and manage website blog posts

Publish useful site-specific articles and control their content, images and search metadata.

Build website marketing automations

Create targeted website actions and verify their trigger conditions before publishing.

Create and target popups and modals

Create useful popups that appear at the right time without overwhelming visitors.

Use Website Builder Developer Mode

Use the advanced code workspace carefully when standard widgets are not sufficient.

Add custom CSS, scripts and libraries

Extend a page with trusted code while controlling where each library or script loads.

Configure and preview the website sitemap

Publish an accurate list of canonical public pages for search-engine discovery.

Publish, unpublish and export a website

Move reviewed changes live, remove a site from public access or download its HTML export.

View website traffic analytics

Review website traffic trends from the correct site card and reporting period.

Troubleshoot Website Builder problems safely

Use safe checks before destructive actions when the editor or published site behaves unexpectedly.

CRM & Contacts

Organize customers, imports and communication preferences.

Add and manage CRM contacts

Keep customer details organized and easy to find in the CRM.

Import contacts from a CSV file

Prepare clean contact data and review field mapping before import.

Manage contact marketing preferences

Respect contact preferences for email and SMS marketing campaigns.

Tour every Customers CRM feature

Understand where every customer-management tool is located.

Create, edit and organize CRM customers

Build a useful customer record with sales and follow-up context.

Scan business cards and advertisements with AI

Extract contact details from an image and review them before saving.

Manage the CRM pipeline and follow-ups

Keep customer stages and follow-up dates current for a reliable pipeline.

Search, filter and page through CRM customers

Narrow the customer table without changing contact data.

Import and AI-filter CRM customers

Import customer data using the supported CSV structure and review AI filtering.

Review customer messages and call history

See a contact’s linked messages and calls without leaving the customer record.

Call and text customers from CRM

Start an authorized customer call or SMS directly from the customer row.

Schedule webinars and create documents from CRM

Launch related webinar and document tasks from the correct customer.

Connect SendGrid for CRM email

Connect a verified SendGrid sender before using CRM email tools.

Create CRM email templates with personalization

Build and preview reusable personalized email content.

Create and send CRM email campaigns

Send compliant bulk email to an eligible CRM audience.

Send custom email from CRM

Choose the correct recipient mode for a one-off or segmented email.

Exclude a customer from email and SMS campaigns

Apply one customer-level suppression across bulk email and SMS campaigns.

Build and run CRM workflow automations

Arrange supported actions into a saved workflow and run it for the correct contact.

Delete and troubleshoot CRM customer records

Preserve useful evidence and diagnose common CRM failures safely.

Documents & E-Signatures

Prepare, send and monitor agreements.

Still need a person?

Tell our support team what happened, including the exact error, time and account involved.