The short answer

Business phone setup begins with an available number, correct ownership and routing settings, plus any carrier registrations required for your messaging use case.

Availability: Available to accounts with access to this workspace or feature.

Step-by-step

  1. Open the phone workspace

    Go to the phone dashboard and review the numbers assigned to your account.

  2. Choose or confirm a number

    Select an available number or confirm the existing business number.

  3. Configure routing

    Set the approved destination, browser calling or other available call handling options.

  4. Complete messaging requirements

    Provide accurate business and opt-in details for any required carrier registration.

  5. Test the number

    Place a test call and send a permitted message, then confirm status and history.

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