The short answer
Availability: Available to accounts with access to this workspace or feature.
Step-by-step
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Choose Lead Capture and Follow-up
Select an owned form, configure customer and owner emails, save, validate, dry-run and activate the template.
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Choose Booking Confirmation and Reminder
Select an owned service, configure confirmation email and reminder channel, recipient, timing, content and owned sending number when SMS is used.
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Review validation states
Each enabled step must be ready. Resolve missing forms, services, recipients, provider configuration or phone-number ownership before activation.
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Review execution history
Use the template history and booking job queue to inspect scheduled work, attempts, outcomes and sanitized errors.
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Pause safely
Pause a template when it should stop handling new events. Booking pause also cancels queued reminder work for that automation.
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