The short answer

Test each provider and payment timing your organization plans to use. A provider connection can pass while checkout or status synchronization still fails.

Availability: Available to accounts with access to Booking System or Document Editor. Providers and advanced controls depend on account configuration.

Step-by-step

  1. Connect sandbox credentials

    Use the provider’s test environment and confirm the connection.

  2. Create a test request

    Use an obvious test title, test signer, small amount and no real customer or contract data.

  3. Test Before Signing

    Confirm payment blocks document access and a successful test payment permits signing.

  4. Test After Signing

    Confirm signing leads to payment and the request records success after checkout.

  5. Verify records and go live

    Match audit and payment events to the provider sandbox, then replace all credentials with live values and run a controlled live test.

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